Cancellation & Rescheduling

We understand that life happens, and sometimes plans need to change. Our cancellation and rescheduling policy ensures fairness for both our clients and our team while allowing us to accommodate adjustments as best as possible. Please review the details below before booking your session.

Contact us if you have any questions

Rescheduling Policy

Weโ€™re happy to reschedule your session if needed, but we ask for advance notice so we can adjust our schedule accordingly.

Notice Requirement Clients may reschedule their session with at least 24 hours notice for regular sessions and 2 weeks notice for weddings and events.

Rescheduling Availability We will do our best to accommodate a new date that works for both parties, subject to availability.

Weather-Related Rescheduling If weather conditions are unsuitable for an outdoor session, we can either reschedule or adjust the location at no additional cost.

Rescheduling Fee The first reschedule is complimentary. Additional reschedules may incur a $350 fee to cover our lost availability.

Cancellation Policy

If you need to cancel your session, the following policies apply:

Non-Refundable Deposits All deposits are non-refundable as they secure your date and cover our preparation time.

Full Payment Cancellations If your session was fully paid in advance, refunds (excluding the deposit) will be provided based on the following timeline:
More than 14 days before the session Partial refund available
Less than 14 days before the session No refund available (as we have reserved this time for you)
Weddings & Events Due to the extensive planning involved, cancellations within 60 days of the event may result in no refund beyond the deposit.

Weather-Related Rescheduling If weather conditions are unsuitable for an outdoor session, we can either reschedule or adjust the location at no additional cost.

Rescheduling Fee The first reschedule is complimentary. Additional reschedules may incur a $350 fee to cover our lost availability.

No-Show Policy

If a client fails to arrive for their scheduled session without prior notice, the session fee will be forfeited, and no reschedule will be offered.

If a client arrives late, the session will continue for the remaining scheduled time, but additional time will not be added unless arranged in advance.

Emergency & Special Circumstances

We understand that unexpected situations arise, such as illness, emergencies, or personal matters. If you need to cancel due to an emergency, please contact us as soon as possible, and we will do our best to accommodate a reschedule on a case-by-case basis.

How to Cancel or Reschedule

To request a cancellation or reschedule, please contact us as soon as possible.
Requests made via social media messages may not be received in time, so please use the contact details above.
Thank you for understanding and respecting our policiesโ€”we appreciate your cooperation and look forward to capturing your special moments!

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